SHIPPING
Import Tariffs
Some of our items are shipped from outside the U.S. When this applies, a 15% import duties charge will be added to your shipping cost at checkout.
*Please note that import duty charges are non-refundable and will not be reimbursed in case of returns or exchanges.
We're actively working to stock more items in our U.S. warehouse so we can reduce these extra costs for you in the future. Thanks for your understanding!
Shipping Time
Orders take up to 2 business days to be shipped.
EXCHANGE/ RETURNS POLICY
If you are not completely satisfied with your purchase, you may return it to BiliBlond. Click here to return or exchange, login with your email to create a return/exchange request. You can also send us an email directly to: sales@biliblond.com letting us know that you wish to return within 14 DAYS of receiving your order. As long as you contacted us within the 14 days, we will allow the return no matter our response time.
You will get a return link from us to send the package back. A $10 USD shipping and handling fee will be deducted from your refund (We do not refund original shipping fees). If you choose Store Credit, this fee is waived. For Exchanges, there is a $10 USD shipping fee.
Please note we do not accept products that have been worn, altered, or washed. All swimwear returned must be in new and unused condition with sanitary strips in place. All returns must be in the original packaging with all tags attached.
If you receive a damaged item, please contact sales@biliblond.com immediately upon receiving your item. We will request photos of the damaged item(s) and once evaluated, we will inform you if a replacement is possible. We will refuse any packages that are not approved.
Please allow 5-12 business days for refunds to be processed once your return package has been delivered. Please allow 1-6 business days for the refund to show up on your credit card statement.
We only accept returns that use a return label provided by Biliblond.
FINAL SALE
Items marked “FINAL SALE” are not eligible for return, exchange, or price adjustment. Other sale items or items purchased with a discount code may be returned or exchanged within 14 days for store credit or exchange only.
Discount codes are not valid on sale merchandise unless specified.
We understand that final sale purchases can be frustrating. However, please know that pricing on final sale items are below cost and discounting this low is rare. Because of this, we need to be strict about not accepting any returns on final sale items. We hope you can understand our position. If you need assistance with sizing or fit, we are here to help! Please contact us at sales@biliblond.com.
We can not guarantee inventory during this time as items sell out quicker than our system can refresh. We truly apologize for any inconvenience this causes. It is our hope and intention to fill all orders completely.
BILIBLOND reserves the right to make changes to the sale at any time. We do not offer price adjustments on Final Sale items.